Providing a snapshot of the mediation process in a short time necessitates the removal of much of the meat of the mediation. This video is no exception. However, the video does an excellent job of
- establishing the context for the conflict
- setting the stage for the mediation
- demonstrating the role that the mediator plays in the process
- displaying some of the skills and tools that a mediator can use to encourage parties to engage and communicate productively
- displaying the various stages of mediation from initial information gathering, to discussion of issues and interests, to the development of possible options for resolution and, ultimately, to forming agreement.